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Returns platform Any returned item must be in the same ‘as new’ condition as it was received. The customer is responsible for the return carriage costs and items must be sent using recorded and insured delivery. Returned goods must be sent with a ret
Whilst we appreciate that for some of our products, it is only really possible to determine whether you are happy with them when wearing them in water, we cannot accept products that have been worn in water as this renders them unsuitable for returni
You have 30-days from the date of delivery to return wetsuits and goggles. You have 60-days from the date of delivery to return tri apparel, swimwear, casual apparel, compression apparel and all accessories. Returns and exchanges will be processed
Returning your Zone3 gear for a refund is easy to complete online! First, initiate your return online at Returns Center using your order number and your e-mail address. Soon your request will be approved by our Returns Team. Please promptly send the
You can request a size or colour exchange through our returns centre. We're not able to exchange for a different product at this time. Click here to access the Returns Portal: ZONE3 Returns Centre. Initiate your exchange request online using your ord
You should expect your refund to be processed within 5-7 days of your return being received at our warehouse. The funds may take between 5-10 workings day to show up in your bank account. If you have paid with Klarna or another split payment service,