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Returns & Exchanges

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Articles

What is your return policy?

Returns platform Any returned item must be in the same ‘as new’ condition as it was received. The customer is responsible for the return carriage costs and items must be sent using recorded and insured delivery. Returned goods must be sent with a ret

How do refunds work?

Returning your Zone3 gear for a refund is easy to complete online! First, initiate your return online at Returns Center  using your order number and your e-mail address. Soon your request will be approved by our Returns Team. Please promptly send the

How do I return an item?

You have 30-days from the date of delivery to return wetsuits and goggles. You have 60-days from the date of delivery to return tri apparel, swimwear, casual apparel, compression apparel and all accessories. Returns and exchanges will be processed