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Shipping Information

What are the shipping options and delivery times?

Zone3 USA Shipping & Handling Information   For all U.S. orders, we offer FREE standard shipping on orders over $75. Orders placed with standard shipping will arrive in 4-7 business days. (business days will not include weekends and holidays)

Can my order by delivered to a different mailing address from the billing address?

Yes, you can ship to a different address than your billing address. Your billing address should reflect the payment method address. Shipping address can vary from the billing address. At check-out you will have both options.  *Please note that due to

Can I change my shipping address if the order has not shipped?

Yes, you can! But we have a limited window once the order has been placed to change a shipping address. If the items did not reach the packing area, we will definitely amend the shipping address for you. Please e-mail [email protected] or

Do I have to pay taxes or duties for my order?

Orders placed via our US website can be fulfilled both from within the USA or from the UK (depending on the item ordered). If your order is high value, you may be contacted regarding import duties where the products have been sent from the UK. If thi

Can I add an item to my order?

As soon as your order is confirmed, we pass the details of this order over to our warehouse partners. Once they receive the order, they will start processing the order based on the information provided at the point of order. We've worked hard to stre

Can I upgrade the delivery option?

If you do not see the option for faster delivery times available at checkout, then this option is not available for your order. This is most common for orders being delivered to the US, as not all of our products are stocked within a US warehouse, wi

I've only received part of my order

In some cases, we may choose to split your order depending on the best stock location for the products included. You should receive a notification from us when your order is despatched, please check which products this information relates to. If you