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What happens if my parcel arrives damaged?


If your items arrived damaged, please raise your RMA* on the Zone3 Returns Portal and our team will be touch with you as soon as possible.

Initiate your return by accessing the link below, add your order number and the same e-mail address you have used to place the order. Select the damaged item you wish to return and follow the next steps. 


Access the Zone3 Returns Portal here: Returns Portal


If you need further help with your return, feel free to contact us using our Contact Us Form


*RMA (return merchandise authorization)

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